At the forefront of outsourcing staffing services, HAVA & HAVAForce has solidified its position as the Best Outsourcing Staffing Agency in Colombia of 2025. Under the leadership of Co-Founder and CEO Jennifer Nicholson, the company has not only redefined industry standards but also empowered a diverse workforce by creating lasting opportunities for individuals in Colombia and beyond. HAVA’s mission to bring hope, opportunity, and financial independence to those affected by the challenges of deportation and limited access to employment opportunities has made it a standout name in the outsourcing world.

Outstanding Product Evaluation

HAVA & HAVAForce has distinguished itself with a unique approach to staffing that goes beyond the traditional outsourcing model. The company’s commitment to providing top-tier virtual assistant services to a wide range of clients sets it apart from its competitors. Unlike many staffing agencies that simply place agents into jobs, HAVA focuses on developing its agents into long-term partners, nurturing their talents and ensuring their personal and professional growth. This personalized approach creates a level of trust and dedication that translates into exceptional performance for their clients.

The agents at HAVA & HAVAForce are not just employees; they are integral members of the HAVA family. This dynamic structure fosters a culture of collaboration, responsibility, and a drive for excellence, which is reflected in the high retention rates and low churn rate within the organization.

Demonstrated Expertise and Knowledge

Jennifer Nicholson’s background as a freelancer in customer support, coupled with her firsthand experience of working in Colombia’s call centers, gave her a deep understanding of the gaps within the industry. This invaluable insight has been key in shaping HAVA & HAVAForce’s commitment to providing more than just jobs—HAVA offers its agents the opportunity to build fulfilling careers.

HAVA’s staff is a diverse group, with 80% of its agents having lived in the U.S. or Canada, ensuring that their English skills are not only fluent but also culturally relatable. This allows them to excel in real-time conversations with clients, making them a go-to agency for businesses requiring highly skilled bilingual talent. Furthermore, HAVA agents are trained in social engineering, conversational mastery, and empathy-driven communication, all of which are crucial in building trust and long-term client relationships.

Authenticity and Trust

One of HAVA & HAVAForce's defining principles is its unwavering commitment to people, process, and partnership. The agency leads with integrity, transparency, and operational excellence. As Jennifer Nicholson aptly puts it, “We don’t hire for tasks, we build for trust.” This philosophy forms the backbone of HAVA's operations and ensures that both clients and agents are treated with respect and care at every step of the process.

By offering U.S. dollar wages, benefits, and professional development opportunities, HAVA has created a culture of financial independence for its agents. This not only boosts morale within the company but also sets a new standard in the outsourcing staffing industry. When agents are empowered financially, they are more motivated to pass on that success to their clients, creating a cycle of positive impact that extends beyond just the workplace.

Quantitative Performance Excellence

In a competitive industry where numbers often speak louder than words, HAVA & HAVAForce stands out for its impressive track record. The company’s high-performance expectations are matched by the investment they make in their team, resulting in superior outcomes for both clients and employees. The exceptional training programs, combined with a supportive and nurturing work environment, have led to an outstanding client satisfaction rate and a consistently high-quality service output.

The agency’s commitment to scalability and flexibility ensures that clients’ needs are met without compromising the quality or efficiency of service. This careful balance between consistency and adaptability has made HAVA a trusted partner for businesses seeking not only short-term solutions but long-term success.

Competitive Differentiation

What sets HAVA & HAVAForce apart is the agency’s deep understanding of its clients' needs and its agents’ capabilities. By focusing on building long-term relationships rather than short-term placements, HAVA ensures that its clients receive not just a service, but a strategic partner who is dedicated to their growth and success.

HAVA's agents are not only highly skilled and bilingual, but they are also instilled with a sense of purpose and empowerment that is rare in the outsourcing world. This approach results in a workforce that is not just technically proficient but also deeply invested in the work they do.

Additional Criteria for Distinction

HAVA’s commitment to sustainability and creating meaningful careers sets it apart in an often transactional industry. The agency’s focus on providing opportunities for those affected by deportation and offering a supportive and inclusive work environment exemplifies its dedication to making a tangible impact on both the local community and the broader global business landscape.

The company also places a strong emphasis on creating a positive and flexible work-life balance for its employees, ensuring that they have the tools, resources, and support to succeed. This human-centric approach is reflected in the loyalty and dedication of the HAVA team, which continues to drive the agency’s success.

Celebratory Conclusion

As the Best Outsourcing Staffing Agency in Colombia of 2025, HAVA & HAVAForce is an undeniable leader in the outsourcing industry. The agency’s unwavering commitment to its people, its unique approach to staffing, and its focus on creating sustainable careers and opportunities make it a standout company. With a track record of success, a deep dedication to empowering others, and a strong, client-centric philosophy, HAVA continues to set the standard for excellence in outsourcing staffing services.

By staying true to its mission of bridging the gap to the American Dream for Colombian talent, HAVA & HAVAForce remains at the forefront of a rapidly evolving industry. As more businesses seek reliable, skilled, and motivated talent, HAVA is poised to lead the charge in transforming the future of outsourcing staffing.

Visit HAVA & HAVAForce online:
HAVA & HAVAForce Website
Instagram: HAVA Colombia
Instagram: CEO Babe Jennifer
Instagram: HAVAForce