In the world of plumbing, where customer service can often feel transactional and employee well-being is an afterthought, Michael Lanphear and his company, AYS Plumbing & Rooter, stand as a shining example of what happens when a company’s leadership is driven by core values, not just profits.

A Company Built on Culture, Not Just Wrenches

Most businesses in the trades industry focus on cutting costs and chasing numbers. But Michael Lanphear has a different approach. He’s built AYS Plumbing on a foundation of people-first leadership, where employees aren’t just workers—they’re valued team members. He provides them with top-tier wages far above industry standards, ensuring they not only thrive but also have the support they need to go home proud of the work they do every day.

As Michael puts it:

“I want my people to live good lives—not just survive. I want them to go home financially stable, spend time with their families, and be proud of what they do every day.”

This culture-first mentality isn’t just about making the workplace better—it’s about creating a ripple effect that extends to the service customers receive. Happier, more engaged employees deliver superior workmanship, which has turned AYS Plumbing into one of Southern California's most respected names in plumbing.

A Commitment to Service Without Compromise

At AYS Plumbing, service isn’t defined by the dollar amount on an invoice. Whether a client’s job costs $1 or $10,000, the company’s commitment to excellence remains unwavering. Every job is treated with the same urgency, professionalism, and dedication.

Michael believes in one simple truth:

“We go the extra mile—not because we have to, but because it’s the right thing to do.”

And this philosophy has earned AYS Plumbing over 2,000 five-star reviews in just four years. Their clients don’t just trust them—they recommend them to friends and family, knowing they’ll receive the same quality, care, and respect every time.

From One Van to a Multi-Million Dollar Operation

What sets AYS Plumbing apart isn’t just the trucks they drive or the tools they use—it’s the story of grit and perseverance behind their success. Michael Lanphear didn’t have investors or a financial safety net when he started AYS Plumbing. Instead, he had one van, a few tools, and an unrelenting determination to do things the right way.

In just four years, Michael has grown AYS Plumbing from that single van to a fleet of 30+ vehicles, serving all of Southern California. This underdog story isn’t just impressive—it’s inspiring. It shows that with dedication and a people-first mentality, even the smallest of businesses can achieve remarkable success.

Guided by Core Values

The reason for AYS Plumbing’s rapid success is clear: it’s built on solid core values that guide every decision. Michael has carefully crafted a list of ten values that serve as the company’s moral compass. These values are evident in everything they do—from the way they treat their employees to the way they interact with customers.

Two of the most important values are:

• Helping People First: “We exist to make a positive impact in our community and provide value to every customer we serve.”

• Honesty & Integrity: “We believe in doing the right thing, even when no one is looking.”

These principles aren’t just written down—they’re lived every day, in every job, with every customer. And it’s this commitment to doing the right thing that has helped AYS Plumbing continue to grow and build lasting relationships with their clients and team members alike.

A Company on a Mission, Not a Sales Goal

For Michael, AYS Plumbing is not just about business growth—it’s about making a difference. From the very beginning, he made it clear that the company exists to help people, not just chase profits. And this mission-driven mindset is reflected in every aspect of the business.

“We exist to help people and make an impact—not just chase money.”

As AYS Plumbing continues to expand into new regions, including San Diego, Palm Springs, Los Angeles, and beyond, Michael remains focused on keeping the heart of the business intact: delivering unmatched service, building a strong company culture, and doing the right thing every single time.

Recognition and Accomplishments

Under Michael's leadership, AYS Plumbing & Rooter has achieved outstanding milestones:

• Grew from one van to a fleet of 30+ vehicles in just four years

• Over 2,000 five-star reviews, surpassing all competitors in the region

• Built one of the highest-paying plumbing teams in Southern California

• Continues to expand into new markets, including Sacramento, San Francisco, and more

• Recognized speaker and panelist at national service industry events

This success, however, isn’t just about numbers—it’s about the people that make it possible. Michael’s ability to foster a supportive, growth-driven environment for both his team and his customers has set a new standard for what it means to be a plumbing business owner.

A Balanced Life, A Focused Vision

When he’s not running AYS Plumbing & Rooter, Michael finds balance in his personal life. He’s passionate about flying planes, riding his Harley-Davidson, and spending quality time at home with his three beloved cats. This balance between business and personal life fuels his leadership style, keeping him grounded and focused on the greater mission: to make a positive impact, both inside and outside of work.

In Conclusion
Michael Lanphear’s journey is more than just about plumbing—it’s about leadership, integrity, and redefining what it means to run a business. Through his people-first approach, dedication to service excellence, and relentless pursuit of the company’s core values, he’s not just building a plumbing company—he’s building a movement. A movement that proves businesses can thrive without compromising on the well-being of their people or the quality of their service.

Connect with AYS Plumbing & Rooter

• Instagram: @aysplumbing

• Facebook: AYS Plumbing & Rooter

• Website: www.aysplumbingrooter.com

If you’re in need of top-tier plumbing services or want to join a team that values people above all else, AYS Plumbing & Rooter is here to serve you—always.